Terms and Conditions

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Welcome to www.radhagemsandjewelry.com  By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions ("T&C"). If you do not agree with any of these terms, please refrain from using our website.

By using our website www.radhagemsandjewelry.com , you accept these Terms and Conditions, along with our Privacy Policy, which governs your use of our site. We reserve the right to change, modify, or update these terms at any time, and we encourage you to review them periodically. Changes will be posted on this page with an updated "Effective Date."

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By accessing or using our website, you represent and warrant that you meet these eligibility requirements.

To place an order or access certain services, you may be required to register for an account on our website. You agree to provide accurate, current, and complete information during registration and to maintain and update your account information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We strive to provide accurate descriptions of our crystal fashion jewelry products, including images, specifications, and pricing. However, we do not guarantee that all product information is error-free. We are selling natural stone/crystal jewelry ,Natural Product/stone cant be same extact all the time so The actual appearance ,Texture, Shape, Size and color of products may vary due to lighting, monitor settings, and other factors.

• Order Acceptance: By placing an order on our website, you offer to purchase the products selected, subject to availability. We reserve the right to accept or reject your order for any reason.
• Pricing: All prices listed on our website are in Indian Rupees (INR) and include applicable taxes. Prices may change without notice, but your order will be charged based on the price at the time of purchase.
• Payment: We accept payments through [mention accepted payment methods, e.g., credit/debit cards, net banking, UPI, etc.]. Payments are processed through secure third-party payment gateways, and we do not store your payment information.

• Delivery Time: Delivery times vary based on your location and the shipping method selected. Estimated delivery dates will be provided at checkout, but we do not guarantee delivery on specific dates.
• Shipping Charges: Shipping charges are calculated based on the weight and delivery location of your order. Additional shipping fees may apply for international orders.
• Risk of Loss: Once the products are dispatched, the risk of loss or damage to the products passes to you. We are not responsible for any damages or delays caused by third-party shipping carriers.

 No Return or Exchange Policy

We strive to ensure that all our customers are satisfied with their purchases. However, due to the nature of our products (e.g., jewelry, accessories), we cannot accept returns or exchanges once an order has been placed and confirmed.

• No Returns: All orders are final, and no returns will be accepted once the purchase is made.
• No Exchanges: We do not offer exchanges for any products.
• Exceptions: In the case of damaged or defective items, please contact our customer service team within 2days of receiving your order, and we will assist you in resolving the issue.

We recommend that you carefully review your order, including product details, size, and color, before completing your purchase.

By placing an order, you agree to these terms and confirm your understanding of our no-return policy.

 No Product Warranty

We take great care in designing and manufacturing our jewelry, ensuring that each piece meets our quality standards. However, please note that we do not offer any warranty on our products.

• No Warranty Coverage: Our products, including all crystal and fashion jewelry, are sold without any warranty or guarantee of durability, performance, or quality beyond the point of sale.
• Care and Maintenance: To prolong the life of your jewelry, we recommend following proper care and maintenance instructions. Please avoid contact with harsh chemicals, excessive moisture, and rough handling.
• Damages: We are not responsible for any damage caused by misuse, accidental breakage, wear and tear, or neglect after the product has been received.

By purchasing from our website, you acknowledge and agree that no warranties are provided for any products sold.

All content on our website, including text, images, graphics, logos, and product designs, are the intellectual property of www.radhagemsandjewelry.com or our licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

By using our website, you agree to:

• Not use our website for illegal purposes or in any way that could harm, disable, or impair the website or interfere with other users' access.
• Not upload, post, or transmit harmful content such as viruses, malware, or illegal materials.
• Not engage in any fraudulent activity or misrepresent your identity.

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

To the maximum extent permitted by law,  www.radhagemsandjewelry.com is not liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website, products, or services. This includes damages resulting from errors, interruptions, or delays in service, and loss of data.

You agree to indemnify and hold www.radhagemsandjewelry.com , its affiliates, employees, and agents harmless from any claims, damages, losses, or liabilities arising out of your violation of these Terms and Conditions or misuse of our website or services.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Khambhat,Gujarat.

We are not responsible for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, or disruptions in supply chains.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions will continue in full force and effect.

If you have any questions regarding these Terms and Conditions or need assistance, please contact us at:

Company Name: RADHA GEMS AND JEWELRY
Email: radhagemandjewelry@gmail.com 

Terms and Conditions

Effective Date: 12/12/2024