At www.radhagemsandjewelry.com , we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the collection and use of your information in accordance with this policy.
Information We Collect
We collect information from you when you visit our website, make a purchase, register an account, or interact with us in other ways. The types of information we collect include:
- Personal Information: Name, email address, phone number, shipping and billing address, and other contact details provided during registration or checkout.
- Payment Information: Credit/debit card details, bank account information, or payment gateway data used to process transactions. All payment details are securely processed through trusted third-party payment providers.
- Usage Data: Information such as IP address, browser type, device type, time spent on our site, and pages visited to help us improve our services.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance the functionality of our website and analyze usage patterns. You may disable cookies via your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including handling payments, shipping, and customer support.
- Customer Communication: To communicate with you regarding your orders, updates, promotions, or to respond to inquiries.
- Personalization: To offer a personalized shopping experience, suggest products, and improve website navigation.
- Marketing: To send promotional emails, newsletters, or special offers with your consent.
- Improving Website Functionality: To analyze website usage and trends to improve our services, products, and overall user experience.
- Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our terms and conditions.
How We Protect Your Information
We prioritize the security of your personal data. To protect your information, we implement a variety of security measures, including:
- Encryption: Sensitive information such as payment details is encrypted using Secure Socket Layer (SSL) technology during transmission.
- Payment Security: We use trusted and secure payment gateways for processing your transactions, ensuring your payment details are handled securely.
- Data Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website, processing payments, delivering orders, and providing customer support (e.g., shipping companies, payment processors, etc.).
- Legal Compliance: We may disclose your information if required by law, such as in response to subpoenas, court orders, or other legal processes.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience and gather information about website traffic and usage patterns. Cookies allow us to:
- Remember your preferences and settings.
- Improve website performance and functionality.
- Offer personalized content and advertisements.
You can disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You may access, update, or correct your personal information at any time by logging into your account or contacting us.
- Opt-Out of Marketing: You may opt-out of receiving promotional communications from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
- Data Deletion: You can request to delete your account and personal information by contacting our customer support team, subject to our legal and operational obligations.
- Consent Withdrawal: You can withdraw your consent to the processing of your personal data at any time, where applicable.
Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it immediately. If you believe that a child has provided us with personal information, please contact us.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
International Data Transfers
If you are accessing our website from outside India, please be aware that your information may be transferred to, processed, and stored in India. By using our website, you consent to this transfer and processing in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
RADHA GEMS AND JEWELRY
Email: radhagemandjewelry@gmail.com
Privacy Policy for " Radha Gems and Jewelry "
Effective Date:12/12/2024